Application Support Engineer

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : DevOps, Microsoft Azure IaaS, Google Cloud Platform Administration, Microsoft Azure PaaS Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and diagnosing issues across various critical business systems. This role requires dynamic problem-solving to ensure smooth operation and minimal disruption. The professional collaborates with different teams to identify root causes and implement effective solutions, maintaining system reliability and performance throughout the day. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Coordinate cross-functional efforts to streamline issue resolution and improve system stability. - Mentor junior team members to enhance their technical capabilities and problem-solving skills. - Continuously evaluate and improve support processes to increase efficiency and effectiveness. Professional & Technical Skills: - Must To Have Skills: Proficiency in DevOps, Microsoft Azure PaaS, Microsoft Azure IaaS, Google Cloud Platform Administration. - Strong knowledge of cloud infrastructure management and deployment automation. - Experience with continuous integration and continuous delivery pipelines. - Ability to troubleshoot complex system issues in multi-cloud environments. - Familiarity with infrastructure as code tools and configuration management. - Understanding of monitoring and alerting frameworks to maintain system health. Additional Information: - The candidate should have minimum 5 years of experience in DevOps. - This position is based at our Bengaluru office. - A 15 years full time education is required. 15 years full time education Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.