ISSRRN000560 - Infra Tech Support Practitioner

THE WORK: Discover the opportunity to contribute actively and independently while becoming a subject matter expert. You will participate in discussions and contribute solutions to work-related challenges, all within an environment that values your growth and enthusiasm. This role will allow you to develop your skills in Service Desk Management, fostering a rewarding and engaging professional journey. We look forward to welcoming your unique perspective and dedication. Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution and maintain clear communication throughout the process. Facilitate the restoration of service to the production environment efficiently and effectively. Establish and maintain disaster recovery procedures to safeguard operational continuity. Maintain data retention practices in alignment with organizational policies. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. A minimum of 1 of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Beginner proficiency in problem solving. Beginner proficiency in communication. Beginner proficiency in customer service. Beginner proficiency in critical thinking. Beginner proficiency in time management. Important Notice We have been alerted to the existence of fraudulent messages asking job seekers to set up payment to cover various costs associated with establishing employment at Accenture. No one is ever required to pay for employment at Accenture. If you are contacted by someone asking for payment, please do not respond, and contact us at india.fc.check@accenture.com immediately. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.